Software for restoration and remediation contractors
In restoration, every dollar depends on documentation an insurer accepts, and the documentation is produced by technicians at three in the morning in a flooded basement. The gap between what the field captures and what the adjuster needs is where cash flow dies.
Field service and construction. The category platforms already exist. We build the thirty percent they refuse to: the integrations, the follow-up, the reporting, the customer-facing portal.
Sub-niches covered: Water damage mitigation, Fire and smoke restoration, Mould remediation, Asbestos and hazardous material abatement, Contents cleaning and storage, Biohazard and trauma cleanup.
You likely have this problem if:
Moisture readings are written on paper and transcribed later.
Photos exist but not in a sequence an adjuster can follow.
A submission has been waiting on approval and nobody flagged it.
Contents inventories are handwritten.
Cash flow is stalled by documentation rather than by the carrier.
What breaks operationally:
Moisture readings are recorded on paper and transcribed later, or not at all.
Photos exist but are not organised into a sequence an adjuster can follow.
Approval delays stall the job and nobody can show which submission is waiting.
Contents inventories are handwritten and disputed later.
What we build:
Field documentation capture. Moisture readings, equipment placement and photos captured on site against the job, timestamped.
Adjuster-ready file assembly. Scope, evidence and estimate assembled into one submission in the format the carrier expects.
Approval tracking. Every submission tracked to a decision, so a stalled approval is visible rather than assumed.
Contents inventory. Structured, photographed inventory that survives a dispute months later.
Why do restoration jobs stall on approvals?
Usually incomplete submissions rather than carrier obstruction. A file missing daily moisture logs or a clear scope goes to the bottom of an adjuster's queue, and the contractor experiences that as a delay rather than a rejection.
Can technicians realistically capture data at three in the morning?
If it takes seconds and works offline in a basement with no signal. Anything more elaborate gets skipped and backfilled from memory, which is worse than nothing because it looks authoritative.
Does this replace the estimating platform?
No. Estimating packages are entrenched with carriers for good reason. What is missing is the field capture and the assembly around them, which is where the documentation gap actually is.
How important is a contents inventory?
It is the most commonly disputed part of a large loss and the most commonly under-documented. A photographed, itemised list produced at pack-out settle arguments that otherwise cost thousands.
Last reviewed 22 August 2026